Auto Repair
in Norway, MI

Very honest and helpful, explains everything that needs to be done. I feel very fortunate where someone is a big help and reasonable price for the elderly… thank you so much…….

Kathy Ball

Went in for an oil change and tire rotation. Had a 1pm appointment and all was done by 2 pm. Very please with the service and that it didn’t take long to get me back on the road. And the tech was very helpful by letting me know some services were past due on my truck. Office personal was friendly and helpful as well.

Jesse Rice

Most excellent response and service. I have had multiple issues addressed over 4 different automobiles over several years and am completely satisfied both with the quality of the work and the cost. I recommend most highly this business.

Ed Stedman

Jacobson has always been wonderful to work with. They’re prompt, honest, and know their stuff! Highly recommended!

Brian Cameron

Went in for an oil change and tire rotation. Had a 1pm appointment and all was done by 2 pm. Very please with the service and that it didn’t take long to get me back on the road. And the tech was very helpful by letting me know some services were past due on my truck. Office personal was friendly and helpful as well.

Jesse Rice

The Team at Jacobson was amazing! Our truck was having issues with the transmission and the 4WD. They were very patient, caring, and honestly explained what was going on with our 4WD. We are so thankful that we found them!

Janie Fazer

Had a problem with my vehicle and Jacobson Repair quickly got me an appointment. They fixed my vehicle and did other checks & maintenance on time and efficiently. They communicate and are consistent. The person who answers the phone/schedules is quick to call me back with answers to my questions, appointment time and pricing. Top Notch staff .

Jean Paque

I was visiting from out of town and my breaks went out. I came in without an appointment and was seen by the service department immediately. They ordered parts and had it fixed by the next day . They also made a detailed assessment of issues on my car for a timeline of service. I just had my mechanic at home go over my car and after paying a high fee for that service I was told the car was fine- including the breaks that went out within days of that appointment. I will be bringing my car back t

Nancy sundstrom wolfe

The Team at Jacobson was amazing! Our truck was having issues with the transmission and the 4WD. They were very patient, caring, and honestly explained what was going on with our 4WD. We are so thankful that we found them!

Janie Fazer

These guys are great! Just recently moved to the area needed to have a hitch installed and was told by U-Haul in Houghton lake it was impossible but these guys had it on in less then a hour and total was less then quoted price. I highly recommend this company for your auto needs I will definitely be coming back .

Nicole Atkinson

The team at Jacobson Repair was so helpful Jesse even drove me home and picked me back up while my truck was getting fixed. They got my truck in quickly after finding a problem while changing my oil and rotating my tires and fixed it within a few days!

Sandy Person

Jacobson was thorough and did an excellent job inspecting and repairing my vehicle. I’d hear about them from a friend and would recommend them to other friends after their professional service. Their team offered timely turnaround on parts and service.

Sebastian Schlumpf

I recently had my brakes done at Jacobson’s. My Audi isn’t a common car up here but they rose to the occasion. The team is friendly, responsive and knowledgeable. They were in constant communication with me and kept me updated on any changes or challenges. Work was done in a timely and professional manner. I would absolutely recommend the shop to family and friends.

Carrie Lenz

The team at Jacobson Repair is awesome! They were so kind and courteous and answered all of my repair related questions. I came in for a routine oil change and tire rotation and they pointed out a few concerns to me and explained in detail why they were concerning and to reach back out to them with any more questions. I will most certainly be coming back for all of my maintenance needs in the future and highly recommend anyone else to do the same.

Amanda Schiaffino

Didn’t take long to obtain an appointment for an oil change. They didn’t make anything up about our vehicle needing any repairs. Was warmly greeted and then thanked as I left. Really great first experience with Jacob’s. We’ll definitely go back.

John Estes

Very friendly, fast, and thorough job done by them! They kept in communication with me through the whole thing and I knew where they were in the process of addressing my vehicle. They include photographs and clear written out instructions on what is wrong and what needs to be done. I highly recommend Jacobson repair!

Anjoli Rochon

I recently had front and back brakes done at Jacobson Repairs. They got the job done in a timely manner and Jesse even came and picked up my vehicle and dropped it off since I was working. And my car no longer shakes/pulsates when stopping! Thank you Jesse for all your help. I will be back for anymore issues and will recommend your services to others.

Jackie Patterson